Booked Spirit at BWI and want your money back? Here’s your plan

Spirit Airlines ceased operations over the weekend, disrupting plans for many travelers, including at Baltimore/Washington International Thurgood Marshall Airport.

"It is with great disappointment that on May 2, 2026, Spirit Airlines started an orderly wind-down of our operations, effective immediately," Spirt announced Saturday. "To our Guests: all flights have been cancelled, and customer service is no longer available."

Travelers were in a bind Saturday, as BWI's Spirit flights — to Boston, Houston and Orlando — were all canceled without notice.

BWI urged everyone with Spirit flights to not come to the airport.

Instead, BWI says to follow these steps.

What to do if your had a Spirit Airlines flight at BWI

BWI Airport said travelers should contact their booking provider or credit card company to get a refund for their canceled flight. Alternatively, they can check for different flights for rebooking options.

"Customers that were scheduled to fly with Spirit Airlines are advised not to travel to BWI Marshall Airport," BWI said. "There are no Spirit Airlines staff on-site to assist travelers with refunds or rebooking.

If you booked directly through Spirit, the airline said you can expect refunds within 7 to 10 business days.

American, United, Delta, JetBlue, Southwest, Allegiant, Frontier, Avelo and Breeze have all agreed to support impacted Spirit passengers, with some of the airlines offering discounted fares.

BWI adds JetBlue

Hours after Spirit shut down, BWI announced JetBlue would be returning to the airport.

JetBlue will offer three daily flights between BWI and Fort Lauderdale, Florida, this July.

In November, JetBlue will add service between BWI and San Juan, Puerto Rico.

“We are thrilled to welcome JetBlue, which means more convenience and more access to key travel destinations,” Shannetta Griffin, Executive Director/CEO of BWI Thurgood Marshall Airport, said in a statement. “We remain committed to working with airlines to strengthen and expand air service opportunities. At BWI Marshall Airport, we look forward to a successful partnership with JetBlue to benefit our passengers and the region.”

Mike Stunson is the DC Connect reporter for the USA TODAY Network.