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Shopping Deals and Discounts

Chewy is giving new customers a $20 gift card on their first order

This Chewy new customer deal gives first‑time shoppers a $20 gift card when they spend $49 on pet food, treats and supplies.

Sept. 11, 2025Updated Feb. 11, 2026, 4:51 p.m. ET
  • New Chewy customers can receive a $20 eGift card and free shipping on their first order.
  • To qualify for the offer, you must spend $49 or more and use the code WELCOME at checkout.
  • The promotion is for new customers only and some product exclusions may apply.

If you’re new to Chewy, it is a great time to stock up on pet essentials. The online pet retailer is offering first‑time customers a $20 gift card when they spend $49 on eligible items, plus free shipping on their initial order. The deal applies to popular categories like dog and cat food, treats, toys and everyday pet supplies.

How the Chewy new customer gift card deal works

It is easy to take advantage of Chewy's new customer gift card offer. Simply shop Chewy's website and add eligible products to your cart (they'll be listed as a new customer deal). Use coupon code WELCOME at checkout to claim your reward and enjoy your savings!

Chewy new customer offer
Shop Chewy’s trusted pet brands and get rewarded—new shoppers receive a $20 eGift card plus free shipping on orders over $49. Shop Chewy

What is included in Chewy's new customer offer? 

Chewy carries trusted pet brands like Purina, Seresto, Kong, and more, making it a go-to destination for pet essentials. Many popular brands are included in the new customer offer, just look for the red tag online and these words to know if a product is eligible: "New Customers Only: Spend $49+, Get $20 eGift Card + Free Shipping with code: WELCOME."

How do I use the promo code WELCOME? 

During the checkout process, enter the promo code WELCOME in the designated field to apply the discount. The $20 eGift card will be sent to your email after your order is confirmed, and free shipping will be automatically applied to your qualifying purchase. 

What types of pet products can I buy on Chewy? 

  • Pet food: Dry kibble, wet food, and specialty diets for dogs, cats, birds, fish, reptiles and small pets. 
  • Treats: Delicious and healthy snacks for training and rewarding your pets. 
  • Supplies: Bedding, crates, litter, training pads, and grooming tools. 
  • Toys: Interactive and engaging toys to keep your pets entertained and active. 
  • Healthcare: Medications, supplements and dental care products to support your pet’s health and well-being. 

Are there any exclusions to the new customer offer? 

This offer is available to new Chewy customers only and requires a minimum purchase of $49. Certain products and brands may be excluded, so be sure to check the terms and conditions on Chewy's website for product-specific details. 

What is Chewy's shipping policy? 

Chewy offers fast and free shipping on all orders over $49. Most orders are delivered within one to three business days. For orders under $49, a flat shipping fee applies. Chewy also offers Autoship options for recurring deliveries, helping you stay stocked with all your pet’s favorite products!

Shop pet supplies at Chewy

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