Here's everything you need to know about online therapy at BetterHelp

• BetterHelp is a large, online-only therapy platform designed to make professional counseling more accessible.
• The service costs between $70 and $100 per week, and users can communicate with therapists in four ways.
• All therapists on the platform are licensed, credentialed, and undergo background checks.
• While effective for many, online therapy cannot provide official diagnoses, fulfill court orders, or prescribe medication.

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Finding the right therapist can feel overwhelming, between long waitlists, high costs and limited options. That's where BetterHelp comes in. As one of the largest online therapy platforms, it makes professional counseling more accessible than ever.

BetterHelp puts you in control of your mental health by taking away the commute and the scheduling stress. You can receive help from a licensed therapist right on your phone, tablet or computer. Below, we answer the most common questions about how it works and whether it's right for you.

Here's everything you need to know about BetterHelp online therapy:

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BetterHelp online therapy

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What is BetterHelp?

BetterHelp is the largest therapy platform in the world and it's 100% online. The teletherapy platform can help people prioritize their mental health by providing access to affordable care. Part of the appeal of online therapy is the ability to message a licensed professional therapist anytime, anywhere—making it more accessible than traditional outlets. Your therapist will respond when they are able.

How much does BetterHelp cost?

The cost of therapy on BetterHelp ranges from $70 to $100 per week. It's based on factors such as location, source, preferences and therapist availability. Right now, you can save 20% off your first month when you get started with BetterHelp thanks to our exclusive offer. Even better, you can cancel your BetterHelp membership at any time.

Is online therapy as effective as face-to-face therapy?

BetterHelp offers access to over 30,000 licensed, credentialed therapists. Many studies confirm the effectiveness of the online medium for making life changes; however, that doesn't necessarily mean it can be substituted for face-to-face therapy in all cases. Your provider won't be able to make any official diagnoses, fulfill any court order or prescribe medication.

You can get therapy in four different ways:

• Video conferencing with your therapist
• Exchanging messages with your therapist
• Chatting live with your therapist
• Speaking over the phone with your therapist

How are BetterHelp therapists verified?

Every BetterHelp therapist is licensed and in good standing with their state-licensure board. On top of providing a valid license and proof of identity, BetterHelp therapists must also undergo a background check and are subject to periodic checks with the National Practitioner Data Bank registry. You can also do your due diligence on your therapist, as BetterHelp displays their full credential information on their profile.

Is BetterHelp online only?

Yes, BetterHelp is exclusively an online therapy platform. All sessions, whether you choose to chat with your therapist via video call, phone call, live chat or messaging, are done remotely. BetterHelp does not offer any in-person therapy options.