The Rise of IDIQ: Inside Scott Hermann’s Mission to Transform Financial Intelligence

The vision was simple: give people the tools to protect and strengthen their financial health – at every stage of life.
From building credit in early adulthood to guarding retirement savings, Scott Hermann saw a gap in how Americans protect what matters most: their financial identity. In 2016, he set out to change that with a handful of employees working from the backyard of a house in Canyon Lake, California.
That’s where the foundation for IDIQ was laid, built with the mission to guide action to protect and strengthen people’s long-term financial health – starting today. Hermann – a native of Iowa who was an athlete, still actively coaches kids and has more than 25 years of experience in cybersecurity, technology, financial, credit, and identity theft protection services – launched what has become one of the nation’s fastest-growing companies in the identity protection and financial protection industries.
From day one, IDIQ’s approach has been about helping people understand, improve, and protect their financial position, whether they are just starting out or preparing for retirement. The company is about creating solutions for now and for the future.
By 2017, as data breaches and identity theft made headlines almost daily, IDIQ’s identity and financial protection platform resonated with consumers, and the company scaled quickly. As Americans were looking for peace of mind and control over their identities and finances, the company delivered with its flagship brand, IdentityIQ, and an expert suite of financial and identity protection features.
Hermann knew how to stand out from competitors in the identity theft space; he had to provide a service that set his company apart from the rest of the pack.
IdentityIQ members receive 24/7 credit and data monitoring with real-time alerts from all three major credit bureaus, something that sets the service apart from competitors that only offer real-time alerts from one major credit bureau, leaving consumers vulnerable to identity thieves.
“It’s all about speed,” Hermann said. “We provide our members with credit alerts from all three bureaus. This is critical because the sooner someone realizes their identity has been compromised, the quicker they can report it and minimize the damage.”
IdentityIQ alerts members when their personal information, such as their name and Social Security number, is found on the dark web, used in a credit application, they have a significant score change, and more. IdentityIQ has been recognized as the best comprehensive identity theft protection choice.
Along with IdentityIQ, the company has evolved its family of brands to include MyScoreIQ for financial health and protection; Credit & Debt, a credit and debt education-based membership platform; and IDIQ Pre-Paid Legal Services, a leading provider of voluntary employee benefits. CreditBuilderIQ and CreditScoreIQ brands for DIY credit-building innovative tools and the all-in-one customer relationship management tool Disco round out the IDIQ full suite of products.
“Every one of our brands is designed with the idea of putting control back in the hands of our members,” Hermann said. “By sticking to the mission of empowering our members, we have been able to stand out from our competition.”
Today, IDIQ serves more than 5 million members and partners with thousands of organizations across the country. With more than 300 employees and offices in California, Illinois, Florida, and India — as well as regional hubs in New York, New Jersey, Texas, and Arizona — IDIQ continues to scale its reach while staying rooted in its original vision.
While growing, IDIQ has earned numerous awards, including five consecutive years on the prestigious Inc. 5000 List. IDIQ has also been honored with a Stevie Award for Customer Service, Stevie Award for Great Employers, and Great Place to Work certification.
The company’s success comes not from chasing industry trends, but from consistently asking: How do we help protect consumers in every step of their financial journey? That question continues to shape new product development, partner relationships, and member experience.
“Helping safeguard customers’ personal and financial information has always been a top priority for our company,” Hermann said. “Our team has created a product roadmap to educate and protect consumers throughout their lives. With our innovative credit report and identity theft monitoring tools, we’ve become an industry leader that consumers and businesses can trust.”
From its modest beginnings to its growing global footprint, IDIQ has never lost sight of the members it serves. Whether it’s helping a recent graduate build credit or a retiree monitor their identity and assets, the company is committed to delivering innovative tools and essential education.
And it all started in a backyard, with a vision built to help people protect their financial health every step of the way.
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