'Phantom of the Opera' gets immersive in New York City
No longer dangling high above audience members, one of the most famous chandeliers in theater history now shimmers just inches from audience members. Masked dancers invite spectators to the dance floor for a spin. Suddenly a cloaked figure appears, and the audience, dressed to the nines in black, white and silver formal attire, is moving again, swept down an escalator and launched into a new scene. When the Phantom reappears to deliver one of his signature power ballads, he’s so close to guests, he barely needs to sing at all — just whisper his music of the night.
It’s all part of the intimate magic of “Masquerade,” an immersive new take on Andrew Lloyd Webber’s “The Phantom of the Opera.” The show is one of several groundbreaking immersive theater experiences redefining what it means to see a show in New York City.

“Phantom” Gets Personal
After the Tony Award-winning musical closed on Broadway in 2023, “Phantom” producers knew there was still an audience for the material. But this time around, the creative team wanted to develop a more intimate experience for the show’s greatest phans a.k.a. fans.
“In a traditional Broadway theater, the show is magnificent and stunning, but it’s 50 feet away from you,” says “Masquerade”director Diane Paulus. “In an immersive production like this one, you have an opportunity for the performers and audience to brush shoulders in the same 360-degree world.”
Hidden away on West 57th Street, “Masquerade” has turned a former art shop into a six-story interactive playground — there are catacombs in the basement and a graveyard on the roof. With trap doors and illusions around every corner, the show is one of the most high-tech theatrical offerings in the city. And yet, it also offers the chance to experience something uniquely human.
“I think we’re all craving presence in our life. It’s so hard to be present,” Paulus says. “At ‘Masquerade,’ you are engaging physically with the story. You are living in the present and that is very lifegiving and it’s very empathetic.”
Theater makers are breaking the fourth wall all over New York City. From booze-soaked Shakespeare to mystery-solving street adventures, here are three more immersive experiences inviting audiences into the action:
At a secret speakeasy in the heart of Times Square, five professional actors appear together as The Drunk Shakespeare Society. One member of the company takes five shots of whiskey (or another liquor of their choice) before tackling a role in one of Bard’s most famous plays. The other four sober actors do their best to keep the show on track. Hilarity and mayhem are largely the point, and audience participation is highly encouraged.
Tony Award-winning actor Daniel Radcliffe returns to the Broadway stage in this heartwarming solo show at the Hudson Theatre. Performed previously in more than 80 countries, “Every Brilliant Thing” features a narrator reflecting on life through a list of wonderful, beautiful and delightful things that make existence worthwhile. The production invites audience participation, with some guests approached before the show to read lines or share moments on stage.
For more than 15 years, this interactive walking tour, scavenger hunt and theater adventure has delighted guests exploring Greenwich Village. The mystery begins at a secret location revealed via email the day before the adventure unfolds. Participants become detectives tasked with solving a mystery. Along the way, they encounter clues and characters, explore New York City and enjoy local beverages to fuel collaboration with their fellow detectives.
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