Does Hers hair growth work? Here’s what you need to know

• Hers offers personalized prescription treatments for women's hair loss.
• The service operates on a monthly subscription model and does not accept insurance.

Maybe you’ve been noticing that your ponytail is looking a little less voluminous these days — or there’s more hair building up in the shower drain or your brush. 

Regardless of how or why the signs show up, it can be distressing when you start to notice your hair is falling out or thinning. 

The first thing to know is that this is super common. In fact, more than half of women will experience some form of hair loss at one point or another — whether due to hormonal changes, nutrient deficiencies, stress or sheer genetics. 

The good news? Thanks to the rise of telehealth companies like Hers, it’s easier than ever to address the issue. But what distinguishes Hers hair growth from other treatments? And does this method actually work?

To help you decide if Hers is right for you, we’ll break down what to expect in terms of the process, side effects, cost — and perhaps most importantly, the results.

What is Hers? 

Hers is a fully virtual women’s healthcare platform that offers online consultations and prescription medications for:

• Skin care (for anti-aging, acne, etc.)
• Hair growth
• Weight loss
• Mental health (like depression, anxiety and insomnia)
• Sexual health (like low libido)

The process starts with an online assessment. After answering questions about your health history and current symptoms, a provider will view your information through a secure platform and message you with any clarifying questions. 

From there, they’ll recommend a hair loss treatment plan tailored to your needs and preferences. The treatments are shipped directly to your doorstep.

Hers pros and cons

Pros

• FDA-approved active ingredient (for minoxidil)
• Convenient care with no in-person visits required
• Discreet packaging for all shipped prescriptions
• Treatments are personalized to your needs

Cons

• Insurance not accepted for any prescriptions or services
• Subscription model requires automated monthly payments
• Compounded products are not FDA-approved
• Most consultations and follow-ups are handled via messaging (rather than virtual appointments)

According to Dr. Shamsa Kanwal, M.D., a board-certified dermatologist and consultant at MyPsoriasisTeam, the major downside to virtual care is that evaluations aren’t always as thorough. “Remember: telehealth cannot fully replace a scalp exam,” explains Kanwal.

Hers hair growth solutions and pricing 

Here’s what to know about each of the hair growth solutions that Hers offers.

Oral minoxidil

Pricing: Starts at $29 per month

When topical minoxidil doesn’t work, or causes intolerable side effects (like scalp itching, redness and irritation), a provider will often prescribe an oral version of this medication. It’s important to note that this is considered an off-label use, since oral minoxidil is only FDA-approved for treating high blood pressure.

A 2023 review found that oral minoxidil can lead to increased hair growth, even at low doses (as low as 0.25 milligrams). Researchers concluded that it’s not necessarily more effective than topical minoxidil, but can offer comparable results. 

As far as side effects are concerned , oral minoxidil has been known to cause hypertrichosis — excessive hair growth on the face and body. Less commonly, it can also cause fluid retention, abnormally fast heart rate and lightheadedness. 

Hair Blends Serum

Pricing: Starts at $35 per month

This prescription topical treatment combines 7% minoxidil (over-the-counter minoxidil is only available up to 5%) with nutrients like biotin and zinc, as well as the antifungal agent ketoconazole. 

The hair treatment is applied to the scalp with a dropper once a day.

Minoxidil works by boosting blood flow to the hair follicles while also extending the growth phase of the hair cycle. Ketoconazole can create a healthier overall scalp environment by reducing inflammation — which causes damage to the hair follicles.

The most common side effects associated with the ingredients in this serum are scalp itching, dryness, irritation, burning and flakiness — but faster-than-normal heart rate, fluid retention and swelling in the legs and feet, headaches, nausea, heart palpitations, lightheadedness, and insomnia are also possible, although rare.

Hair Blends Postmeno Serum

Pricing: Starts at $35 per month

The main active ingredients in this serum — which is specially formulated for postmenopausal women — are minoxidil and finasteride. Finasteride is a prescription medication that lowers levels of a hormone known to cause follicles to shrink and stop growing hair. 

Something to keep in mind: Finasteride is only FDA-approved specifically for male pattern hair loss. That said, according to a systematic review of 65 studies, finasteride can also help address hair loss in women.

Since this is a topical product, side effects ‌involve scalp redness, itching, dryness and other signs of irritation.

Biotin + Minoxidil Chews and Gummies

Pricing: Starts at $35 per month

Both of these products are a blend of oral minoxidil and biotin, and meant to be taken once a day.

The chews are citrus-flavored firm tablets, while the gummies are green apple flavored and have a softer texture.

Note that since these are compounded products — meaning they’re custom-made — they haven’t been evaluated or approved by the FDA for safety and effectiveness.

Hair Vitamins + Minoxidil

Pricing: Starts at $35 per month

Like the chews and gummies, this supplement combines minoxidil and biotin — but also supplies other dermatologist-approved ingredients like vitamin C, zinc, vitamin B5 and vitamin B6. That makes this holistic treatment a good fit for someone with hair loss driven in part by nutritional deficiencies.

Over-the-counter products

In addition to these prescription-strength solutions, Hers also offers the following over-the-counter options.

• Topical minoxidil solution (2% or 5%): starting at $12.67 per month
• Biotin gummies: starting at $13.50 per month
• Thickening Shampoo & Conditioner: starting at $25 per month
• Full Volume Shampoo & Conditioner: starting at $32 per month

For best results, providers will often recommend these as supplementary treatments,  not substitutes, to the prescription medications.

What Hers reviews say

Satisfied customers rave about how easy Hers makes it to get treatment without ever leaving home, and the discreet and convenient doorstep delivery of prescription medications. Some seem very impressed with their hair regrowth after using the products daily for at least a few months. 

The most common complaints from Hers reviewers on Trustpilot and the BBB involve frustrations around figuring out how to cancel a subscription, shipping delays and the strict return policy (with refunds rarely given). 

On Reddit, some users point out that Hers is selling minoxidil and finasteride at a higher price — but this depends on your situation. Sometimes you can get these medications covered by insurance — resulting in a much lower out-of-pocket cost — but only if your doctor determines that an underlying medical condition is causing your hair loss. 

Some reviewers are unhappy with slow results — but Hers products are most effective when used consistently for a minimum of three months, and there’s no way of knowing how diligent these reviewers were. 

Redditors also complain about the initial shedding they experienced with Hers minoxidil products — however, this is a normal side effect of the medication. It happens because minoxidil shortens the resting phase of the hair cycle, forcing hairs to shed faster than usual. This only lasts for about three to six weeks, and in the long run, it allows for newer, stronger hair to grow.

Where can you buy Hers for hair loss?  

The majority of Hers hair loss products are only available via a subscription through Hers directly. This is because Hers products are prescription-strength (and often custom-compounded) medications that must be ordered by a licensed healthcare provider.

Comparing hair loss treatments

Hers is largely known as a beginner-friendly entry point into telehealth hair loss treatment, but it’s certainly not your only option. 

Here are the main alternatives:

• Musely: Offers highly customized formulas combining multiple prescription-strength ingredients (including minoxidil, spironolactone and dutasteride). It’s particularly well-suited to hormonal hair loss but requires a consultation fee.
• Ro: Specializes mainly in minoxidil-based blends with comparable pricing to Hers, but unisex care (not tailored specifically to women or men).
• Happy Head: Combines multiple prescription-strength ingredients (including minoxidil, finasteride, dutasteride and spironolactone) in personalized treatments for complex hair loss, but generally more expensive.

Some over-the-counter options worth considering include:

• Rogaine: A widely available topical medication that contains the same active ingredient as Hers products (minoxidil)
• Nutrafol: A clinically tested dietary supplement that combines natural botanicals to target various causes of hair thinning

Bottom line: Is Hers right for you? 

Hers may be ideal for you if you’re interested in trying personalized prescription treatments for hair growth, and you’re willing to pay a monthly subscription fee for the sake of convenient care.

On the other hand, Hers might not be a good fit if you prefer to work with a provider in-person, or you don’t think you can commit to paying a monthly fee and consistently using the medication for at least three months.

“Hers makes the most sense for someone with gradual thinning at the part, crown, or temples,” adds Kanwal. “I would push for an in-person dermatologist rather than a subscription-only approach if the hair loss is sudden, patchy, painful, inflamed, scarring, or paired with heavy shedding, acne or period changes, anemia symptoms, or thyroid symptoms. Anyone pregnant, trying to conceive, or breastfeeding should also review hair-loss medication choices with their own clinician first.”

Frequently asked questions 

Does Hers actually work for hair loss? 

Minoxidil and finasteride are the only FDA-approved medications for hair loss, and Hers provides access to both. Research has repeatedly proven that the core ingredients in Hers products, especially minoxidil, are effective for hair growth in both women and men as long as they’re used consistently. 

How much does Hers cost? 

Hers hair growth products cost between $12.67 and $35 a month. The pricing for your subscription depends on the specific treatment your provider recommends. 

Which is better, Hers or Nutrafol? 

Experts agree that it’s hard to compare Hers to Nutrafol since they work so differently. Which product is right for you comes down to the cause of your hair thinning, and what kinds of potential side effects you’re willing to withstand.

Hers offers prescription-strength, custom-blended products for hair loss; Nutrafol relies on vitamins, minerals, and other natural ingredients — like ashwagandha and saw palmetto — to support hair growth.

Each of these hair loss medications provide important safety information on their websites including possible side effects from taking the drug. Always seek the advice of your physician or other qualified healthcare provider concerning questions you have before starting, stopping or modifying any treatment or medication.